The buyer has the right to revoke the purchasing agreement and to return his/her order during a trial period of 14 days after having received the order, without having to state a reason for his/her revocation.
The buyer who wants to revoke his/her contract, must inform FEW. accessoires within 14 days after delivery of the order, by downloading the revocation form on our website and sending it to firstname.lastname@example.org or our mail address.
The return address for returns within the trial period is:
4901 CN Oosterhout
Establishing the nature, specifications and functioning of a product during the trial period is permitted as it would be in a store. The buyer is liable for any loss of value of the products resulting from usage that goes beyond what is necessary to establish the nature, specifications and functioning of the goods, in which case we may off-set that devaluation with the amount to be refunded.
FEW. accessoires will not accept returns of watches where the blue seal (located on the clasp of the watch) has been removed, with exception of the watches with the medium metal strap (the Bellezza Superiore 36 mm series). For this series removing the plastic cover from the metal strap is reason to not accept returns. When this has happened, the watch is considered used and FEW. accessoires can no longer accept the return.
FEW. accessoires will not accept returns of jewellery where the plastic cover has been removed. When this has happened, the watch is considered used and FEW. accessoires can no longer accept the return.
If the blue seal on earrings has been removed, it is assumed the product has been used and therefore cannot be returned. The reason for this is that earrings are a hygienic product and current hygienic guidelines dictate as such.
The buyer must return the product to the address mentioned above, within 14 days after reporting his/her wish to return the product. The product must be undamaged and needs to be returned in the original, undamaged packaging. Additionally, the invoice must be added.
The buyer is responsible for the return shipment. The costs and the risks of the return shipment are for the account of the buyer.
FEW. accessoires advises the buyer to send the return shipment in sturdy packaging and with a registered transporter, so the transporter can be held accountable for the potential loss or damage to the return shipment.
Provided all requirements for returns have been met, FEW. accessoires will credit the buyer as soon as is reasonably possible and in any event within 14 days. The payment will be credited to the bank account, creditcard, PayPal account or Fashioncheque that was used to place the order. Shipping costs will not be credited, as well as possible import tax, fees, (administrative) customs charge for shipments outside of the EU.