Privacy Policy
Introduction
When you use our website www.few-accessoires.nl, personal data might be collected and processed. FEW. accessoires as a company is primarily responsible for the collection and processing of such personal data. FEW. accessoires is committed to being open and transparent when it comes to how we collect, use and protect personal data of our customers and other individuals. Personal data is data that about an identified person or data that could lead to the identification of a person. In this privacy statement we will explain how we process personal data. We will also explain what kind of personal data we process and for what purpose. We are highly dedicated to the protection and security of personal data of our customers and other individuals. That is why we take fitting measures to ensure that this personal data is processed, stored and secured with extreme care. FEW. accessoires carefully observes and meets all obligations arising from the General Data Protection Regulation (Regulation (EU) 2016/679) and other relevant laws and regulations.
Personal data
When you use our website, you share certain information with us. For example, this happens when you place an order. An explanation on which personal data this entails and for what purpose this data is used, follows below.
The personal data we collect and process from our website are:
– first and last name;
– address;
– e-mail address;
– shipping and billing address;
– payment information;
– (mobile) phone number;
– which orders you placed;
– your correspondence with FEW. accessoires, if applicable.
Purposes for which this personal data could be used:
– to process and ship orders;
– to answer questions that have been asked via one of the e-mail addresses that are mentioned on our website;
– for statistical purposes, such as a target group analysis.
– for sending newsletters. This does not require prior consent from existing customers, if they receive newsletters about our own products and products similar to the ones they have bought in previous orders through our webshop. New customers give consent when they subscribe to our newsletter via the tool on our website. Our newsletters always give the option to unsubscribe to our newsletters via a link (opt-out). We will then no longer send newsletters to that specific customer and their e-mail address will be removed from our list of subscribers;
– for answering questions via our contactform. We will ask some data that we need to answer your question properly.
Third parties
Your data will not be shared with third parties, unless this is necessary to process and deliver your order.
Cookies
As mentioned in the cookie pop-up, FEW. accessoires uses functional cookies, analytical cookies and marketing cookies on its website. In this cookie policy we will explain what type of cookies we use, what these cookies are used for and how you can use the settings of your browser to block these cookies. You are not obligated to accept cookies in order to use the website. However, some functionalities require cookies to work optimally.
Permission to use cookies
Dutch law states that you have to give permission for the use of cookies before using the website. In this cookie policy we will explain which cookies we use. Cookies can only be accepted by clicking the Yes button on the cookie pop-up. You can refuse the cookies by pressing the ‘No’ button. This prevents the cookies from being loaded and ensures no data is collected.
What are cookies?
A cookie is a small text file in which information is stored. This text file is placed on your computer when visiting a website (such as the website of FEW. accessoires). It is possible that the information that is stored in the text file is read by the website, or possibly a third party. Part of the cookies that may be used are necessary in order for certain functionalities to work (optimally). Another part of the cookies that may be used increase the ease of use of the website. Additionally, cookies can be used for marketing purposes. By accepting the cookies, JavaScripts will be activated and executed. These scripts register on which page the visitor is and what actions are taken.
Removing or blocking cookies
Browsers make it possible for the user to block cookies. An explanation on how to do this can be found by clicking the links below. However, when cookies are blocked, the FEW. accessoires website will not work optimally.
Cookies used by FEW. accessoires
FEW. accessoires currently uses functional cookies, analytical cookies and marketing cookies. Below is an explanation on what these cookies do.
Functional cookies
These cookies are necessary to ensure the FEW. accessoires website works properly. An important functionality is that information is transferred from one page to the next page. This way certain information is saved, which for example allows your shopping basket to remain filled when you go to a different page. FEW. accessoires does not require your explicit permission to use these cookies. However, we think it’s important to inform our customers.
Analytical cookies
To guarantee and optimalize the usability of the website of FEW. accessoires, we make use of analytical cookies.
Google Analytics
Google Analytics allows FEW. accessoires to gain insight in how the website is used and where to improve it, in case this may be required. The use of Google Analytics does not require explicit permission, because the data is anonymized and cannot be retraced back to a single person. We have done this preventing Google Analytics to read the last part of the IP-address. Additionally, we have deselect the option to share data and we do not make use of any other Google services in combination with the Google Analytics cookies. Lastly, we have signed a Data Processing Agreement with Google to ensure your data is handled carefully and properly.
Marketing cookies
With the help of Google Analytics, Facebook Pixel and Hotjar, FEW. accessoires measures how the website is used. This allows us to gain insight in the behavior of the people who visit our website. This is done by monitoring which pages are being visited, which products are viewed and how long people are active on our website. The use of marketing cookies requires your permission.
With the help of Google Shopping, Google AdWords and adverts on Facebook and Instagram we gain insight in the channels via which we reach out to our consumers and which products they view. This allows us to better understand and reach our target audience and to show you products you might be interested in. The use of these cookies also requires your permission.
Payment
All payments are processed safely by a specialized and certified Payment Service Provider. Sensitive payment information, such as credit card information, will not be stored on our website.
Your rights when it comes to personal data
You have the right to revoke your consent with respect to our use of your personal data. You are also entitled to view personal data at all times. You also have the right to be forgotten. Due to this, you can have your personal data removed by us, if you would want to. You can also send in a request to rectify your information, or limit the processing of your information. Because of this, we will only process information that is required for us to process your order. If you feel that we process your personal information wrongly, you can contact us at all times. Lastly, you have the right of data portability. You can send us a request for your personal information, so you can easily pass this on to another supplier of the same type of service.
Should you wish to exercise one of the rights mentioned above, object to the processing of your personal information, or ask a question, you can contact us via e-mail or phone, as mentioned in the contact information on our website.
Securing your personal information
We realize that your personal information hold sensitive data and therefore take the necessary measures to secure this information. For this reason our website uses a secure environment to ensure this security.
Changing this privacy policy
Over time, the kind of personal information and the intended purposes may change over time. Therefore, we reserve the right to amend this privacy policy at all times. The most up-to-date version of the privacy policy will be available on our website.
– Version of October 9 2021 –